Power Apps Business Analyst

Job Title: Business Analyst
Location: UK (Hybrid/Remote options possible)
Salary: Up to £55,000 per annum, depending on experience (DOE)
About Tsuro
Tsuro is reshaping legal tech by empowering law firms to deliver better outcomes for both clients and businesses. Their platform is a unified, AI enabled, low code legal practice management system built on Microsoft technologies. It streamlines client onboarding, CRM, document management, financial workflows, matter handling, and compliance—all within a seamless ecosystem tsuro.co.uk. 
Role Overview
As a Business Analyst at Tsuro, you’ll act as the bridge between legal professionals, product teams, and technologists. You’ll help translate real-world legal practices into digital workflows, optimizing how lawyers and firms leverage AI-driven tools for case management, billing, and client engagement.
Key Responsibilities

• Stakeholder Engagement
  Conduct workshops, interviews, and surveys with legal staff and practice managers to understand current processes, challenges, and user needs.
• Requirement Gathering & Analysis
  Elicit and document detailed requirements (functional, non-functional, system integrations) and map them to use cases, journeys, and workflows specific to legal matter handling, CRM, and billing processes.
• Process Modelling
  Develop current & future state process flows (e.g., client matter onboarding, fee estimation, document lifecycle) and propose improvements leveraging Tsuro’s low-code solution.
• Solution Design & Validation
  Collaborate with UX, product managers, and engineers to ideate, prototype, and validate features on Tsuro’s Microsoft?based platform.
• User Story & Acceptance Criteria
  Write user stories, epics, and acceptance criteria aligned with Agile methodology to support development cycles and ensure clarity in deliverables.
• Testing & Quality Assurance
  Work with QA to design test scenarios, support UAT, and ensure new modules meet business needs before release.
• Prioritisation & Backlog Management
  Assist Product Owners to prioritise requests based on ROI, risk, and strategic objectives.

Required Qualifications

• 3+ years’ experience as a BA or Product Analyst in SaaS, especially legal tech, legal services, or professional services domains.
• Proven track record of translating legal workflows (e.g., client onboarding, case management, billing) into digital solutions.
• Strong process modelling skills (BPMN or equivalent).
• Excellent communication and stakeholder management, especially with end?users like lawyers, paralegals, and business managers.
• Experience writing clear user stories and acceptance criteria for Agile dev teams.
• Comfortable with Microsoft tech stack (Power Platform, Azure, SharePoint) or a willingness to quickly learn.
• Detail?oriented with a blend of analytical and problem-solving skills.

 Nice to Have

• Experience in low-code/no-code platforms (e.g., MS Power Apps).
• Familiarity with AI-driven SaaS platforms in legal or financial services.
• Basic understanding of regulatory and compliance frameworks relevant to UK law firms.
• Exposure to CRM, document management, or financial systems analytics.

What You’ll Gain

• Join a fast-growing scale-up transforming legal services via AI.
• Influence product design delivering direct value to legal professionals.
• Work in an inclusive, agile environment with hybrid and remote working flexibility.
• Career growth into senior BA, Product Owner, or Product Management roles as the platform evolves.