Position: ERP Project Support Officer
Employment Type: Contract, Full time
Start: ASAP
Duration: 6-9 months initially
Location: Southwest England, UK | Hybrid - 2 days per week onsite
Languages: English
Focus on SAP is specialist SAP and ERP Recruitment organisation offering both permanent and contract staffing solutions on a global scale.
Client – Partnered with a leading high-tech organisation in the UK.
Role – We are seeking an organized and proactive ERP Project Support Officer to join our client's ERP implementation programme. This role will provide essential support to the project team, ensuring smooth execution of project activities and assisting in managing stakeholder relationships, particularly with those resistant to change. The ideal candidate will have strong communication skills and experience in supporting large-scale ERP projects, with the ability to influence stakeholders and support the delivery of key milestones.
Key Responsibilities:
- Assist in the day-to-day coordination of the ERP programme, ensuring project activities are executed on time and within scope.
- Support the Programme Manager in maintaining project plans, schedules, risk registers, and issue logs, ensuring accurate and timely updates.
- Provide administrative support to project teams, including organizing meetings, preparing agendas, taking minutes, and following up on action points.
- Work closely with project stakeholders, including business leaders, SMEs, and technical teams, ensuring smooth communication and addressing concerns.
- Influence and engage stakeholders who may be adverse to change, providing support in addressing their concerns and helping them understand the benefits of the ERP implementation.
- Assist in preparing presentations, communications, and reports to keep stakeholders informed of project progress and key developments.
- Ensure that project governance standards are followed by supporting the implementation and adherence to project management processes and controls.
- Prepare regular project status reports, gathering input from various teams to ensure that project leadership has visibility into progress, risks, and issues.
- Assist with tracking project deliverables and milestones, ensuring that the team remains aligned with overall programme timelines.
- Assist in the identification, documentation, and monitoring of project risks and issues, working with the project team to develop mitigation strategies.
- Follow up with project team members and stakeholders to ensure that risk mitigation actions are being implemented in a timely manner.
- Assist in the development and delivery of communication plans to ensure stakeholders are regularly updated on project progress, changes, and upcoming activities.
- Act as a point of contact for project-related queries, ensuring that stakeholders have access to the information they need.
- Support the facilitation of workshops, stakeholder engagement sessions, and training events as part of the overall communication and engagement strategy.
Key Skills:
- Previous experience as a PMO Analyst or a related role.
- Proficient in Microsoft Office (Word, Excel and Outlook).
- Proven experience in project support roles within large-scale ERP or technology transformation programmes.
- Strong organizational skills, with the ability to manage multiple tasks, priorities, and deadlines in a fast-paced environment.
- Excellent verbal and written communication skills, with the ability to communicate effectively with a variety of stakeholders at different levels.
- Strong attention to detail, with experience maintaining project documentation and supporting governance processes.
- Familiarity with change management principles and experience supporting the adoption of new systems and processes.
- Stakeholder management and relationship building.
- Able to contextualise information from workstream updates for impact across projects/programmes.
Salary – up to £375 GBP per day (DOE, Outside IR35)
Location – Southwest England, UK | Hybrid - 2 days per week on site
Keywords – #hiring #erp #pmo #projectsupportofficer #sap #ifs
